Shipping policy

Effective Date: February 23, 2026
Company: 3B International LLC
Brand: Maeve Ellis
Contact Email: info@3binternational.com

Order Processing

All orders placed through our website are processed within 1–3 business days (Monday through Friday, excluding holidays).
Once your order has been shipped, you will receive a confirmation email containing tracking information.

Processing times may be longer during peak seasons, promotions, or holidays.

Shipping Rates & Delivery

United States

Free standard shipping is available for U.S. orders over $70 USD.
Orders under $70 USD within the United States incur a flat rate shipping fee of $6.99 USD.

Estimated delivery time: 3–7 business days

International Shipping

We ship worldwide. Shipping rates are calculated at checkout based on the destination and carrier.

Estimated delivery times:

Europe: 5–12 business days
Rest of World: 7–21 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or local postal services.

International Duties & Taxes

International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price.
We are not responsible for delays caused by customs clearance.

Alcohol-Based Fragrance Products

Some Maeve Ellis products, including fragrances and body mists, contain alcohol-based formulations. Due to international shipping regulations:

Certain countries may restrict alcohol-based cosmetics.
Shipping methods may be limited for these products.
Delivery times may be longer to comply with air transport regulations.

If your country restricts alcohol-based products, your order may be delayed, returned, or cancelled according to carrier and customs regulations.

Shipping Restrictions

We reserve the right to cancel or adjust orders to regions where shipping restrictions apply, including hazardous goods or carrier limitations.
If we cannot ship to your location, we will contact you and issue a full refund.

Order Tracking

Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to update.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect addresses provided at checkout.
If an order is returned due to an incorrect address, additional shipping fees may apply.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery at: info@3binternational.com
We will work with the shipping carrier to resolve the issue promptly.